Christmas Delivery Info

Christmas and New Year delivery information

Contacting us
Please note our telephone lines may be unusually busy during this period, we advise our customers to get in touch with us via email for a quicker response. When emailing please make sure to add as much detail as possible. 

ORDER BY MIDDAY 20TH DECEMBER FOR PRE-CHRISTMAS DELIVERY.
Mainland UK only. Excludes items over 70kg. Please be aware that we cannot accept responsibility for courier-related delays.

 
From 20th Dec - 4th Jan:
 
Our warehouse is now closed for the holiday, but the team will be back to get your order to you as soon as possible. If you placed your order after December 16th, it will be dispatched to you on or after January 4th.

Please be aware that we cannot accept responsibility for courier-related delays during this busy season. Thank you for your patience and we wish you a Merry Christmas and a Happy New Year!
 
From Jan 3rd 2022

We'll get your order to you as soon as possible. Due to high demand deliveries may take a little longer than usual. For items weighing under 70kg please allow 5 working days. For items weighing over 70kg please allow 7 working days. These times relate to Mainland UK only. Excludes items over 70kg. Please be aware that we cannot accept responsibility for weather or courier-related delays.


Customer Service opening times
Christmas

Our customer services and sales advisors will be available until 23rd December.
Our offices will be closed from the 24th Dec and re-open 27th Dec.

New Year
Our offices will close again on the 31st Dec - 3rd Jan 2022.