Refurbished Hyundai DHY11KSEm 14kVA Diesel Generator Single Phase

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IF YOU WOULD LIKE TO ORDER THIS ITEM PLEASE CALL US ON 01792 277303 BEFORE MAKING THE PURCHASE. TRADE PRICES AVAILABLE. 

Refurbished - Item is professionally refurbished by the manufacturer and may show signs of little to light use, inspected, tested and fully functional. There may be some minor cosmetic imperfections in the form of scratches/paintwork damage but these would not affect the main function of the machine. The packaging will be imperfect or non-original.  Please enquire with our team for the warranty. 

The DHY11KSEm is a powerful single phase standby diesel generator which is designed to provide reliable power to your home or business when the National Grid lets you down. Powered by a 1500rpm Hyundai engine, which gives the machine a longer lifespan due to the lower revs, the DHY11KSEm can produce up to 11kVA.

Equipped with an AVR alternator to produce clean energy, the DHY11KSEm is suited to powering any sensitive electronic equipment in your home or business, such as televisions, video game consoles, computers, laptops and more.

Housed in a “silenced” weather-proof canopy, the DHY11KSEm produces only 65dB @ 7 metres to prevent interrupting you, your family or your workforce when in action.

All Hyundai 1500rpm diesel generator sound proof canopies undergo an anti-corrosion painting process called electrophoretic painting. This process ensures all areas of the canopy have an evenly applied thickness of paint, ensuring maximum corrosion protection.

Because it can run on red diesel you’ll also find the DHY11KSEm cheap to refuel when it does eventually run low, since red diesel is significantly cheaper than standard road diesel.

For the ultimate user convenience the DHY11KSEm can be paired with an ATS (Automatic Transfer Switch) system which will automatically turn on the generator when a loss of power to the property is detected. When power returns from the mains, the ATS module will then safely turn your generator off. This is ideal for those who need to guarantee constant power, for example if you run servers or have refrigeration units. 

SPECIFICATIONS
Gross Weight (kg) 710.00
Tank Size 30 Litres
Engine Type HY390
No Of Cylinders 3.00
Displacement (CC) 1360.00
Cooling Method Water
Speed (RPM) 1500.00
Voltage Regulation Method AVR
Prime Power (kW) 10.00
Standby Power (kW) 11.00
Rated kVA 12.50
Max/Cont Current (a) 47/43
Frequenzy (Hz) 50.00
Connection Method(s) 1 x 6aA & 1 x 32A 230v Sockets
Battery Type (v/Ah) 36ah
Dimensions L x W x H (mm) L: 1500 x W: 760 x H: 1070 (mm)

Free delivery on orders over £20.00. 

* Delivery to Ireland and N. Ireland is currently unavailable *

FREE UK DELIVERY 
All our products except car batteries are available for free UK delivery when you spend £20 or more. 

STANDARD UK DELIVERY 
Standard UK delivery available from £3.99 for orders below £20.00. 

FREE SAME DAY SWANSEA DELIVERY
Free delivery same day in Swansea when you spend over £20.

CLICK & COLLECT
Free click and collect from our store in Swansea. Simply make your purchase through the website and select the Click & Collect option at checkout.

UK NEXT DAY DELIVERY 
Next day delivery available in the UK for £6.99 if ordered before 1pm. 
Please note Next Day may not always be available for our entire product range.


 DELIVERY TIME

 

We provide Free UK delivery on all products except for our car batteries. We are based in the UK and all of our items are shipped from our fulfilment centres. We have over 80,000 product lines available for same day delivery and over 2,000 power and construction equipment ready for collection or fast delivery. 

Please also allow 3 - 5 days for our free UK delivery option or standard delivery, depending on your location. Orders are often delivered well before the estimated arrival date and we will keep you updated along the whole process. Next day delivery is available from £6.99. Please note UK NEXT DAY may not always arrive the next day as this can vary on location. 

Tracking information will be provided with an order confirmation email. Sometimes tracking information may not appear for 1-3 days during which time your order is being processed. You may contact us at any time. We are here for you 24 hours a day, 7 days a week. You can contact us: 
Sales department: sales@hwbcarparts.com
Customer Services: aftersales@hwbcarparts.com
Trade/Wholesale: accounts@hwbcarparts.com
Telephone: 01792 278454
Live Chat: here

Please note that delivery to Scottish Highlands and islands such as Jersey, Guernsey and Isle of Wight will be subject to additional delivery costs. We will get in touch with you before processing your order. If you would like to enquire about the price of these locations before hand please get in touch with us via email or telephone and we can help with this.

If we are unable to temporarily or permanently deliver to your location we will contact you and/or cancel the order, issuing a full refund. Check your delivery options correctly at the checkout.

RETURNS
Our returns policy lasts 30 days. If 30 days has gone by since you received your order, unfortunately we can’t offer you a refund or exchange. You must also contact us within 48 hours of receiving your order if you wish to return or exchange your item(s). Although our returns policy lasts 30 days it is important you contact us immediately (within the 48 hour period of delivery) or we have the right to cancel your refund at any time. You must contact us for a return via email to aftersales@hwbcarparts.com to log the date and time of the report or we reserve the right to reject your return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

If 30 days has gone by since delivery of any product the customer is only eligible for a repair or replacement under warranty and not a refund. 

We provide free UK returns for power equipment and construction products. If your purchase falls outside this category such as car parts, accessories, lubricants, oils etc you are liable to pay for the return. 

To start a return
Simply visit our returns centre here.

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 
- No contact was made to us within 48 hours of delivery with refund request

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 working days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at aftersales@hwbcarparts.com or live chat. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at aftersales@hwbcarparts.com or live chat on our website.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your order, please contact us and we will provide further information on how to send it back to us. 

You will be responsible for paying for your own shipping costs for returning non-power equipment products. Our power and construction products will be collected free of charge. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over £75 that is not power equipment category, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

CANCELLATION POLICY & CHANGE OF MIND
In the event that you would like to cancel your order with us, you must notify us within 12 hours of placing the order or the item could be already dispatched. Additionally, if you wish to cancel your order, there will be a 10% restocking and administration fee which will be deducted from your refund. If you would like to return your item because of change of mind, you may also be subject to the 10% restocking and administration fee. If you have any questions regarding cancelling or returning your order please email sales@hwbcarparts.com or call us on 01792 278454 and our team will be happy to help. 

If your order has been cancelled by us due to delays, incorrect stock or administration errors on our end, then there will be no restocking or administration charges. 

WARRANTY POLICIES 
Please note products under warranty are manufacturer warranties and not directly handled by us. While we do manage the whole warranty aspect for you and liaise with the manufacturers on your behalf to speed up the process, the warranty guidelines themselves are set out by the manufacturer in question. Each manufacturer has their own warranty terms and guidelines. You can find out about our manufacturer warranties below: 

1) Hyundai Power Products. 
Warranty information here. 

2) Champion Power Equipment
Warranty information here. 

3) Scheppach 
Warranty information here. 

4) Altrad Belle
Warranty information here.